Modified on Fri, 05 May 2023 at 03:46 AM

In a webinar, there are ways to have an engaging experience with your attendees. One way is the Q&A portion, a simple procedure of allowing your attendees to ask questions, and the host/presenter will sort or assign them accordingly with priority in each session.

Enable Q&A

  1. Log in to your Admin Page, and create or select an existing event.
  2. Click Settings and toggle the switch to Enable Q&A, if the switch is grayed out then the Q&A content block will not be available or can’t be selected in your Storyboard.

When you tick/check the Hide questions tab until storyboard launch, users can only submit questions during the desingated Q&A module. If it's unticked/unchecked, the Q&A module will be open for users to post questions at any time.

When you tick/checked Make questions public by default, the subtmitted questions will automatically be made viewbale to all attendees. However, if it is not ticked/unchecked the questions posted will not be visible to other users.

The Q&A content block will only be available as long as you enable the feature in your event creation settings.

Selecting the Q&A content for your Storyboard.

Managing The Q&A

  1. After you have added the Q&A block to your Storyboard, click the PLAY button to start the Q&A.

  2. The QUESTIONS tab will appear in the chat module located in the right-hand area of your webinar screen. The attendees will then be able to post their questions which you can then manage by setting Mark as answered, Favorite or Visible to Attendees.
    Mark as Answered - If the question has been marked as answered, the question will have a blue/teal color on the left side.

    Mark as Favorite -
    If a question is marked as Favorite, you can click the Starred tab to see all the questions that have been marked as Favorite
    Mark as Visible to Attendees - You can control to set the question to be visible or not visible to attendees. There is also the option when creating the event to make the questions visible by default

    All in action

    Host View

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