Create and Manage Registered Users (Attendees) for Flow Webinar Rooms

This is a new feature that we got inspired by our legacy platform Webinato. This allows administrators of Flow accounts to create permanent user accounts for attendees on Flow and assign them to webinar rooms. These user accounts are permanent and have individual user accounts or profiles. They can log into the Flow dashboard/profile and access webinar rooms as well as play on-demand recordings (recasts).

Getting Started

To use this feature, first, you have to have your attendee list ready. You can add this information when you create a new user account.

• email
• First Name
• Last Name
• Optional: Title, Company, Phone, Twitter Handle, LinkedIn URL, BIO (text)

Creating Registered Attendees

This section walks you through the creation of new attendee accounts.

1. Log in to the Flow admin dashboard: https://prod.flowapp.com/dashboard/login
2. Click the user profile image on the upper right-hand corner, and then click "Registered Users"
   
3. Click the "Add New Attendees" button on the new page (at the upper right-hand area)
4. Enter the email address of the new user
5. Fill in the necessary details in the user creation form (Do not add a Photo as it is not required)
   
6. Click OK when you see the invitation sent dialog box
   
7. The new user gets an email to set up a password. The user should also be listed in the user list as follows
   

Managing Registered Attendees

• To resend the invitation, click  
• To add/remove users to/from webinar rooms, click
• To edit the user, click
• To delete, click 
• To search for a user, type the name in the search box and press enter
  
• To increase the number of users displayed per page, use the dropdown at the bottom left
  
• To traverse through the list of users, use the previous and next buttons at the bottom right
  

Adding/Removing Registered Attendees to/from Webinar Rooms

1. To add/remove a user to a webinar room, click
   
2. Then, from the Roles dropdown menu, select the "REGISTERED USER" option
3. To remove the assigned role, select "NO ACCESS". This will permanently remove the access of this attendee to the selected webinar room.

Additional Information/FAQs

• Q: What if I banned a User? 
  A: He/she can access the next session. 
• Q: How do I ban someone permanently? 
  A: Edit the user and change the role to "NO ACCESS" (see above).
• Q: What if I assign the user to multiple rooms?
  A: He/she can see a list of webinar rooms
• Q: Can attendees access replays?
  A: Yes
• Q: Where is the attendee guide
  A: How to Use Your Registered User Account on Flow

If you have any questions, do chat with us using the chat bubble at the bottom right area of the knowledgebase.