Adding Administrators to Manage Flow Account

Modified on Fri, 21 Oct 2022 at 08:32 AM

You can create additional admin user accounts that can access your account for a variety of reasons:

  • Multiple admins to help create and manage webinars
  • Billing contacts
  • Additional webinar presenters

To create a new user account, click your Profile Icon at the top right of the Dashboard page, and click the Admins item:

Here, you can view any existing accounts, or you can create a new one by clicking the + icon:

Adding a New Administrator or a Host

1. When creating a user, you will first have to enter their email address:

2. Afterward, you can enter the user's personal info:

Be sure to enter in First Name, Last Name, and Email fields, as they are required.

3. When complete, click the Add button to invite them to your account. The person will receive an invitation email and a confirmation link so they can set their password:

Any user with an outstanding invitation will be marked as Pending until they confirm their invitation.
You can resend the invitation, if needed, by clicking the Resend Invitation link from their User Card.

4. Once created you can set the user's access level, as described below.

Editing Admins

You can set any user to have varying levels of access to the account, including:

  • Event Creation: Allows the user to create, manage and execute webinar events
  • User Management: Allows the user to create and manage other user accounts
  • Billing: Allows the user to access billing information for the account

You can set any user to have one, two, or all three of these access levels

You can also edit any user's information by clicking the Edit link on the User Card.

The Account Owner (the first user who signed up for the service) is automatically given access to all three items listed above, and cannot be changed or removed)

Deleting Admins

To delete any Admin User, click the X at the top right of their User Card and confirm the deletion:

All Admin User deletions are FINAL and user information cannot be recovered!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article