Create A Support Request

Flow Admin and Organizer Help

Information for Account Admins and Webinar Organizers

How to download the list of attendees in CSV format
To download the list of attendees in CSV format, please follow the steps below. Look for the specific event you want to download the list of attendees ...
Fri, Jan 8, 2021 at 4:37 AM
Follow Up Emails
Following-up with your event registrants is now easier than ever using Flow's integrated Follow-Up page!  Sending Follow-Up Emails To access th...
Tue, May 12, 2020 at 3:07 PM
How to download an MP4 file of the recording
Here are the steps on how to download the recording of your flow event.   For Organizers Look for the event you want to download the recording from...
Thu, Jan 21, 2021 at 10:34 AM
The Storyboard
Flow's Storyboard is where all of the content for your Webinar Event is created and controlled by your Event Orgainzer(s). The Storyboard works li...
Tue, May 12, 2020 at 3:10 PM
Slides
The Slides Content Block allows you to upload static slide content to your Webinar Environment to use during your webinars. Adding Slides to your ...
Tue, May 12, 2020 at 3:13 PM
Share an Event Registration Link to Facebook, Twitter or Email
This will walk you through how to share the registration link(s) as an organizer or an attendee. Sharing a Registration Link as an Organizer In ord...
Sun, Jan 10, 2021 at 7:23 AM
Survey
The Survey content block is used to ask questions of your audience and receive real-time results. You can also analyze the data after your webinar to s...
Tue, May 12, 2020 at 3:18 PM
Troubleshooting password-related errors
If you are unable to access Flow due to a password-related error, please refer to the following directions. If you get an error message telling you tha...
Fri, Jan 8, 2021 at 4:38 AM
Flow Engagement Score FAQ
With the release of Flow version 1.4, we have introduced a new and powerful metric for webinar engagement: The Webinar Engagement Score. This score takes ma...
Sun, Jan 10, 2021 at 4:35 AM
Video Player
The Video Player content block is used to present video clips and audio files to your audience. Adding a Video Player Block to the Storyboard T...
Tue, May 12, 2020 at 3:19 PM